Our Service
Ensuring timely delivery is our utmost priority, allowing our customers to rest assured without concerns about shipment delays.
What we service
Why Customers Love Our Service
Item Photos
By photographing the packaging of each product and promptly sending it to our customers, we guarantee the secure and efficient arrival and departure of your products from our warehouse.
Call Center
Customers often have inquiries such as, "Where's my order?" or "Did I receive the right items?" Fattbox operates International and US-based call centers specifically designed to address and handle your customers' questions promptly.
Items Consolidation
Customers desire the correct product in the appropriate box delivered swiftly and cost-effectively. This is our daily commitment! Our standardized processes are designed to guarantee accuracy, efficiency, and customer satisfaction consistently.
Shipment Protection
Our shipping protection removes customer concerns about package delivery by safeguarding shipments from loss, damage, and theft, aligning with customer expectations for timely deliveries. Choosing Fattbox allows customers to make purchases with confidence.
No Hidden Charges
What you see is what you pay—no hidden charges. Our affordable fees encompass customs duties, taxes, VAT, and clearing fees. Additionally, we offer complimentary storage for up to 30 days.
Competitive Rates
Fattbox offers the most competitive shipping rates to the Philippines. Shipping fees are determined by the package's size and destination.